We work with clients to create design solutions that elevate brands, communicate product benefits to create unique user experiences.

Creating a distinguished in-store customer experience can be a powerful and effective way for your brand to reach consumers in a physical environment. Implementing a unique and enhanced customer experience requires a strong foundational strategy, design ingenuity and skilled experience executing effectively in the built environment. We listen to our client’s challenges and aspirations to develop impactful customer experience design. Engaging and effective customer experience can consist of different elements ranging from custom designed fixtures to environment design, wayfinding and architectural signage solutions. We tailor our solutions to each clients unique circumstances, being mindful of client budget, timing and any constraints in the environments in which the products will be featured.

healthcare wayfinding signage

A clear and well thought out strategy is established at the beginning of the project by working in close collaboration with all key stakeholders. This is especially important in large, complex environments like hospitals, airport terminals and major shopping centres. We work towards creating a customer-centred strategy that focuses on improved user experience and recognition of all stakeholder requirements.

environmental wayfinding

Design is most powerful when the core challenges and specifics of each environment are clear. Our designers’ goal – beyond creating beautiful signage – is to develop solutions that positively affect the end user. We draw on the expertise of our team of graphic, industrial, environmental and digital system designers, to create signage that changes the way users engage with their environments.

wayfinding in malls

Our wayfinding portfolio ranges from basic signage to intricate, large-scale designs, and incorporates a wide range of disciplines: vinyl applications, graphic treatments and both static and digital signage. Regardless of complexity and size, we provide an-end-to-end solution, including fabrication and a nation-wide installation – backed up by proprietary data management systems that allow signage programs to operate efficiently years after initial installation.